Tropical Smoothie Cafe General Manager Ogden

Tropical Smoothie Café; Ogden (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Tropical Smoothie Cafe in Ogden is seeking a dynamic Café Manager to lead our team, drive profitability, and deliver outstanding hospitality. You’ll manage daily operations, guest experience, and local store marketing while upholding brand standards.

The ideal candidate has a proven track record in restaurant management, open availability, and the ability to coach staff, control costs, and grow sales in a fast-paced setting.

Qualifications

• 3+ years of managerial experience in restaurant/fast-casual settings.
• Open availability.
• Experience recruiting, hiring, training and developing staff.
• Experience growing sales and delivering excellent customer service.
• Proven ability to manage cost of goods and labor.
• Strong understanding of P&L reports and budgets.
• Basic computer skills: Word, Excel, Outlook.
• Excellent verbal and written communication skills.
• Servsafe Certification preferred.

Responsibilities

• Monitors café sales growth and costs against budget and historical performance to meet profit goals.
• Maintains exceptional customer experience to build brand loyalty.
• Upholds professional image and sanitation standards across the cafe.
• Keeps marketing and promotional materials up to date and communicates them to the crew.
• Implements marketing and local store campaigns to drive sales.
• Develops relationships in the local business community to generate store traffic.
• Willing to work 45 hours per week with open availability.

Skills

People management

Customer service

Budgeting & P&L

Sales growth

Marketing coordination

Communication

Food safety

Team leadership

Job description

Tropical Smoothie Cafe General Manager are needed now!

Tropical Smoothie Cafe - Ogden Area

If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie
Café is the place for you! We're looking for megastars who embrace our belief and
live the lifestyle that when you eat better, you feel better. The ideal candidate will
have a fun and outgoing personality who will welcome new and existing customers
to the brand. We have over 400 franchise locations and are still growing. Be a part
of something great and join our team today!
As the brand ambassador, the Café Manager is responsible for driving profitability
through the P&L, while developing a crew that serves customers with unparalleled
hospitality. The ideal candidate must align with the culture and values of the brand
while delivering results in a fast-paced environment.

CAFÉ MANAGER ESSENTIAL FUNCTIONS

• Monitors sales growth and cost control of the café against the budgeted
  expectation and historical performance, to ensure that profit goals are met.
• Maintains and exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café and crew by maintaining
  all sanitation and appearance standards.
• Communicates and stays updated on all marketing and promotional materials.
• Executes marketing and sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community and
  initiating local store marketing campaigns.
• Be willing to work 45 hours a week and have open availability

QUALIFICATIONS/REQUIREMENTS

• Minimum of 3 years of managerial experience in the restaurant or fast-casual
  field required.
• Open availability
• Experience recruiting, hiring, training and developing employees.
• Experience in growing sales and providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house
  and back of the house.
• Must have a proven track record of managing cost of goods and labor.
• Strong skills in understanding P&L reports and budgets.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal and written communication skills.
• Servsafe® Certification preferred.

Thriving in fast-paced "rush" periods with an attitude of accountability are great qualities to have on at Tropical Smoothie Cafe. and find out if you and Tropical Smoothie Cafe are a good match.