Trolley Driver/Tour Guide

Historic Tours of America; Nashville (TN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health and wellness plans

Paid vacation time

Paid sick time

401K with company matching

Discounts in retail stores

Free admission to company attractions

Job summary

Historic Tours of America in Nashville is seeking a Trolley Driver/Tour Guide to deliver engaging narrated tours on a trolley through busy streets. You will entertain guests while educating them about Nashville’s history and ensuring a safe, enjoyable experience.

The role requires a valid TN CDL Class B (or drive to obtain CDL within the first month) and the ability to memorize tours, work with the public, and maintain calm under pressure. Competitive pay and benefits are offered.

Qualifications

• Must be at least 21 years old.
• Valid TN CDL Class B with airbrake and passenger endorsements or will train to acquire CDL within first month.
• Acceptable driving record for past three years.

Responsibilities

• Drive a trolley on busy public streets while narrating a scripted sightseeing tour.
• Meet and interact with the general public and company staff in a courteous manner.
• Handle stressful situations and difficult people while maintaining professionalism.
• Maintain radio contact with dispatch during tours.

Skills

Driving skills

Public speaking

Narration

Customer service

Education

TN CDL Class B required or will train to obtain CDL

Job description

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY!

Trolley Driver/Tour Guide

This position must have a good sense of fun and a desire to entertain and excellent driving skills as they drive a trolley on busy public streets while narrating a sightseeing tour multiple times a work shift. Tour Conductors bring to lie the history of America and all of the positive things that it represents.

Have fun driving an Old Town Trolley and sharing the history of our region entertaining visitors while educating them about historic Nashville!

Employee Benefits

• Competitive pay: $26-$28/per hour with gratuities included
• Paid Training: $18 per hour
• All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!

*Eligibility requirements may apply

$20 per hour base pay

Requirements

Essential Functions

• Drive in a safe, competent manner a non-air-conditioned trolley on busy public streets while entertaining guests by narrating a scripted sightseeing tour
• Meet and deal with the general public and diverse company employees in a prompt and courteous manner
• Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure
• Maintain radio contact with dispatch during tours
• Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection

Required Knowledge, Skills, and Abilities

• Ability to learn and memorize scripted tours and routes as assigned.
• Ability to work independently over long periods of times within the scope of established rules and regulations while performing tours and satisfy the needs of our guests
• Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner
• Ability to read, write, and speak clear English in order to communicate with co-workers, general public, law enforcement, and emergency personnel and to complete required paperwork correctly
• Ability to learn new duties, policies, and procedures and adjust to new situations encountered on the job within a reasonable amount of time.

Qualifications

• Must be at least 21 years old
• Valid TN CDL Class B with airbrake and passenger endorsements (Will train to acquire a CDL. Must obtain a CDL in the first month of employment)
• Acceptable driving record for past three years

Other Requirements

• Must pass pre-employment MVR/background check and substance abuse testing
• Must pass a DOT physical upon employment
• Valid Nashville Entertainment Transportation Driver Permit. Must obtain in the first 60 days of being in this position
• Have a passion for helping people and making their Nashville experience a memorable one.