Trolley Driver

Marcus Corporation; Lake Geneva (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free meals per shift

Discounted gym membership

Guest room discounts at Marcus Hotels

Restaurant and spa discounts

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Insurance and 401k with employer match

Job summary

Grand Geneva Resort & Spa in Lake Geneva, WI seeks a Trolley Driver to transport guests safely around the resort and provide exceptional service. The role requires a valid CDL with a Passenger Endorsement and a background check, with prior guest-facing experience preferred.

You will engage with guests, coordinate with the Front Office, and work a flexible schedule including weekends and holidays. Join a renowned AAA Four Diamond resort known for a premium guest experience and a strong

Qualifications

• Must have a valid CDL license with a Passenger Endorsement and pass a driving background check.
• 1+ years of customer service experience preferred.
• Ability to sit and drive for long periods of time.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to build and maintain positive relationships with all department management, staff, personnel and general public.
• Flexible schedule including days, nights, weekends and holidays.

Responsibilities

• Safely transport guests throughout the resort upon request.
• Provide exceptional guest service with an outgoing and pleasant demeanor.
• Maintain knowledge of the resort and Lake Geneva area to assist guests.
• Communicate effectively and consistently with the Front Office team.
• Work well under pressure and handle tasks efficiently.
• Perform additional duties as assigned.

Skills

CDL with Passenger Endorsement

Customer service

Communication

Hospitality industry knowledge

Guest service

Job description

Job Description - Trolley Driver (260001VQ)

Job Description

Trolley Driver - ( 260001VQ )

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Trolley Driver at the Grand Geneva Resort & Spa, you’ll be an essential part of creating unforgettable experiences and will be responsible for transporting guests safely around the resort.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Safely transport guests throughout the resort upon request.
• Provide exceptional guest service with an outgoing and pleasant demeanor.
• Maintain knowledge of the resort and Lake Geneva area to assist guests.
• Communicate effectively and consistently with the Front Office team.
• Work well under pressure and handle tasks efficiently.
• Perform additional duties as assigned.

What do you bring to the role?

• Must have a valid CDL license with a Passenger Endorsement and pass a driving background check.
• One or more years of customer service experience preferred.
• Must have the ability to sit and drive for long periods of time.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
• Ability to work a flexible schedule including days, nights, weekends and holidays.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.