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Trolley in Memphis seeks a Quality Assurance lead to manage day-to-day quality management systems and to develop and implement new QA processes where needed.
Role involves ensuring all products, services, processes and documentation meet quality requirements, and actively supporting management to drive continuous improvement across the organization’s long-term goals.
Responsible for the day-to-day management of Trolley’s established quality
management systems; for developing and implementing new quality assurance processes where necessary
or expanding on existing processes and for actively supporting Trolley management to ensure that all
products, services, processes, procedures, and documentation meet Trolley’s quality requirements.
Responsible for managing and delivering widely diverse projects of varying size and complexity. Identifies,
leads, and manages high priority strategic initiatives that cross organizational lines and have MATA-wide
impact. This position advises and consults with staff and leaders to develop and advance
organizational strategic initiatives that ensure continuous improvement toward the Trolley Department
long-term goals.