Trip Support

Remotetravelcareers; Jacksonville (FL); Remote; USD 30,000 - 50,000; Full time

Job summary

A travel support company is looking for a remote Trip Support specialist to assist clients with bookings and provide trip details. You will handle reservations and offer friendly support through various communication channels. Ideal candidates should have strong communication and customer service skills, with a focus on organization and detail. Experience in customer service or hospitality is preferred but not mandatory. This position can be either full-time or part-time.

Qualifications

• Strong verbal and written communication is essential.
• Familiarity with online booking systems is a plus.
• Ability to maintain organization and detail in tasks.

Responsibilities

• Assist customers with booking flights and hotels.
• Provide clear support via phone, email, or chat.
• Answer travel-related questions and guide customers.

Skills

Strong communication skills

Customer service skills

Organizational skills

Computer proficiency

Job description

Overview

We are seeking a remote Trip Support specialist to help clients with their bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time