Trip Support

Remotetravelcareers; Columbus (OH); Remote; USD 35,000 - 55,000; Full time

Job summary

A travel support company is seeking a remote Trip Support specialist to assist clients with their bookings and trip details. The role involves helping customers with reservations, providing assistance through phone, email, or chat, and supporting travelers from a home office. Ideal candidates should have strong communication skills and be comfortable with online booking systems. Previous experience in customer service or hospitality is a plus. This position offers flexibility as either a full-time or part-time role.

Qualifications

• Previous experience in customer service or hospitality is a plus, but not required.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Organization

Hospitality experience

Tools

Booking systems

Job description

Overview

We are seeking a remote Trip Support specialist to help clients with their bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time