Travel Support

Remotetravelcareers; Portland (OR); Remote; USD 30,000 - 50,000; Full time

Job summary

A remote travel support company is looking for a Travel Support representative to assist customers with their travel reservations and inquiries. Candidates should possess strong communication and customer service skills, have a friendly demeanor, and be comfortable with online booking systems. The role requires interactions via phone, email, and chat to ensure client's travel experiences are improved. This position is available as full-time or part-time.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Attention to detail

Organizational skills

Job description

We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time