Trip Support

Remotetravelcareers; Salt Lake City (UT); Remote; USD 19,000 - 30,000; Full time

Job summary

A remote travel support company is seeking a Trip Support specialist to assist clients with their bookings and travel details. This role involves helping customers book flights, hotels, and transportation while providing friendly support via phone, email, or chat. Strong communication and customer service skills are essential, and previous experience in customer service is a plus. Both full-time and part-time positions are available, allowing flexibility and a work-from-home environment.

Qualifications

• Strong communication and customer service skills are essential.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, patient, and helpful with customers.
• Experience in hospitality or customer service is a plus, not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Patience

Details oriented

Hospitality experience

Job description

Overview

We are seeking a remote Trip Support specialist to help clients with their bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time