Trip Planner

Remotetravelcareers; Charlotte (NC); Remote; USD 42,000 - 68,000; Full time

Job summary

A remote travel planning company is looking for a Trip Planner to help customers manage their travel plans from home. In this role, you will assist with booking flights, hotels, and transportation, while providing friendly and efficient support. Strong communication and organizational skills are essential, and previous customer service experience is a plus. This position can be either full-time or part-time.

Qualifications

• Strong communication and customer service skills required.
• Comfortable with computers and online booking systems.
• Ability to stay organized and detail-oriented.
• Friendly, patient, and helpful attitude with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Update reservations and confirm details for accuracy.
• Update reservations and confirm details for accuracy.
• Support team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Tools

Booking systems

Job description

Charlotte, North Carolina, United States

We are seeking a remote Trip Planner to help customers organize and manage their travel plans. In this role, you will create and update trip schedules, assist with reservations, and provide friendly guidance to ensure stress-free travel—all while working from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time