Trip Planner

Remotetravelcareers; Miami (FL); On-site; Full time

Job summary

A leading online travel service provider is looking for a remote Trip Planner to assist customers with organizing and managing their travel plans from home. You will be responsible for booking flights, hotels, and transportation while providing exceptional customer support. Ideal candidates should have strong communication skills, be detail-oriented, and have a friendly demeanor. This position offers the flexibility of full-time or part-time work options in a supportive team environment.

Qualifications

• Strong communication skills required for customer interactions.
• Must be organized and detail-oriented for managing bookings.
• Experience in customer service or hospitality is a plus but not necessary.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication and customer service skills

Organizational skills

Patient and friendly demeanor

Job description

We are seeking a remote Trip Planner to help customers organize and manage their travel plans. In this role, you will create and update trip schedules, assist with reservations, and provide friendly guidance to ensure stress-free travel—all while working from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time