Trip Planner

Remotetravelcareers; New York (NY); Remote; USD 40,000 - 60,000; Full time

Job summary

A travel planning service is seeking a remote Trip Planner to assist customers in organizing and managing their travel plans. This role involves booking flights, hotels, and providing support via phone or email. Strong communication and organizational skills are necessary, along with a friendly demeanor. Previous experience in customer service or hospitality is a plus. This position offers the flexibility of full-time or part-time work from home.

Qualifications

• Strong communication and customer service skills are essential.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.

Skills

Strong communication skills

Customer service skills

Organizational skills

Attention to detail

Friendly disposition

Job description

We are seeking a remote Trip Planner to help customers organize and manage their travel plans. In this role, you will create and update trip schedules, assist with reservations, and provide friendly guidance to ensure stress-free travel—all while working from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time