Trip Planner

Remotetravelcareers; San Antonio (TX); Remote; USD 36,000 - 48,000; Full time

Job summary

A remote travel service company is seeking a remote Trip Planner to assist customers in organizing and managing their travel plans. The role involves booking flights, hotels, and providing friendly support via phone, email, or chat. Ideal candidates will have strong communication skills and attention to detail. Previous experience in customer service or hospitality is a plus. This is a remote position, offering both full-time and part-time options.

Qualifications

• Excellent communication and customer service skills are essential.
• Proven ability to manage and prioritize tasks effectively.
• Experience in customer service or hospitality is advantageous.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Computer proficiency

Patience

Tools

Booking systems

Job description

We are seeking a remote Trip Planner to help customers organize and manage their travel plans. In this role, you will create and update trip schedules, assist with reservations, and provide friendly guidance to ensure stress-free travel—all while working from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time