Trip Planner

Remotetravelcareers; Arlington (VA); Remote; Full time

Job summary

A travel service company is seeking a remote Trip Planner to assist customers in organizing and managing their travel plans. You will help with booking flights, hotels, and transportation, while offering friendly support through various communication channels. The ideal candidate possesses strong communication and customer service skills, organized yet flexible, and works well independently. This position offers the flexibility of full-time or part-time work, embracing a remote work environment.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication skills

Customer service skills

Organizational skills

Detail-oriented

Friendly demeanor

Job description

We are seeking a remote Trip Planner to help customers organize and manage their travel plans. In this role, you will create and update trip schedules, assist with reservations, and provide friendly guidance to ensure stress-free travel—all while working from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time