Trial Success Manager - Central Region

ProducePay; United States; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

401k plan

Paid time off

Job summary

Motive is seeking a Trial Success Manager to lead all trial/POC activities for Enterprise Account Executives and Sales Engineers. You will design and configure the Motive platform to meet client needs, partner with teams on goals, and deliver on-site or web-based training.

The role emphasizes data-driven insights, stakeholder communication, and coaching, with 5+ years in a client-facing SaaS setting and travel up to 25% domestically or internationally.

Qualifications

• 5+ years in a client-facing SaaS environment.
• Experience managing a software/hardware Proof of Concept, Proof of Value, or Trial process.
• Strong organizational skills and ability to multitask under pressure.
• Ability to interface at all levels to communicate complex ideas clearly.
• Bachelor’s Degree or equivalent experience.
• Willingness to travel 20-25% domestically and internationally.

Responsibilities

• Manage and support all trial/POC activities for Enterprise Account Executives and Sales Engineers.
• Partner in developing and implementing goals, objectives, and success criteria for each trial.
• Design and configure the Motive platform to meet client needs and solve their problems.
• Act as SME and advise on product, change management, communication strategy, risk management, and coaching techniques.
• Create and deliver effective onsite and web-based training and best practice presentations.
• Leverage reporting and data analysis to provide insights throughout the trial journey.
• Communicate updates on major milestones to all stakeholders.

Skills

POC management

Client-facing

Cross-functional collaboration

Training delivery

Data analysis

Education

Bachelor's degree

Job description

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

As the trial process lead, Trial Success Managers (TSMs) will manage key elements of our proof‑of‑concept (POC) process impacting both trial conversion as well as the long‑term success of the program. TSMs will instill confidence in Motive’s product set through consistent collaboration between Motive pre‑ and post‑sales teams as well as external stakeholders. This is a high‑profile role keenly focused on overall sales success and revenue growth of the company, particularly the Enterprise Sales business.

What You’ll Do

• Manage and support all trial/proof‑of‑concept (POC) activities for Enterprise Account Executives and Sales Engineers
• Partner in developing and implementing key goals, objectives, and success criteria for each trial
• Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems
• Act as a subject‑matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques
• Create and deliver effective onsite and web‑based training and best practice presentations
• Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey
• Communicate updates on major milestones and keep all stakeholders informed of progress

What We’re Looking For

• 5+ years of experience in a client‑facing role; fast‑paced SaaS environment is preferred
• Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
• Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
• Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
• Bachelor’s Degree or equivalent experience
• Ability to travel 20‑25% domestically as well as potential international travel

Pay & Benefits

The on‑target earnings (base pay + commissions) for this role: $100,000 - $130,000 USD

Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements).

Equal Opportunity Statement

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.