Trial Success Manager - Central Region

Motive; El Paso (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

Paid time off

Sick time off

Short-term disability

Long-term disability

Life insurance

401k contribution

Job summary

Motive is seeking a Trial Success Manager to lead proof-of-concept programs for Enterprise Accounts, shaping success criteria, configuring the Motive platform, and guiding trial outcomes toward sales. You’ll partner with pre- and post-sales teams and deliver training and insights throughout the trial journey.

Ideal candidates have 5+ years in client-facing SaaS roles, experience running POC/Trial processes, strong organization, and the ability to communicate complex ideas clearly; 20–25% travel

Qualifications

• 5+ years in a client-facing SaaS role, preferably in a fast-paced environment.
• Experience managing software/hardware POC, Proof of Concept, or trial processes.
• Strong organizational skills and ability to multitask under tight deadlines.
• Ability to communicate complex ideas clearly across all levels of an organization.
• Willingness to travel 20–25% domestically and potentially internationally.

Responsibilities

• Manage and support all trial/POC activities for Enterprise Account Executives and Sales Engineers
• Partner in developing goals and success criteria for each trial
• Design and configure the Motive platform to meet client needs
• Act as a subject matter expert on product, change management, and coaching
• Create and deliver onsite and web-based training and best practice presentations
• Leverage reporting and data analysis to provide insights throughout the trial journey
• Communicate updates on milestones and keep stakeholders informed

Skills

POC management

Enterprise SaaS experience

Client-facing communication

Training delivery

Data analysis

Education

Bachelor's Degree or equivalent

Job description

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

As the trial process lead, Trial Success Managers (TSMs) will manage key elements of our proof-of-concept (POC) process impacting both trial conversion as well as the long-term success of the program. TSMs will instill confidence in Motive’s product set through consistent collaboration between Motive pre- and post-sales teams as well as external stakeholders. This is a high-profile role keenly focused on overall sales success and revenue growth of the company, particularly the Enterprise Sales business.

What You\'ll Do:

• Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers
• Partner in developing and implementing key goals, objectives, and success criteria for each trial
• Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems
• Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques
• Create and deliver effective onsite and web-based training and best practice presentations
• Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey
• Communicate updates on major milestones and keeps all stakeholders informed of progress

What We\'re Looking For:

• 5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred
• Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
• Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
• Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
• Bachelor's Degree or equivalent experience
• Ability to travel 20-25% domestically as well as potential international travel

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The on-target earnings (base pay + commissions) for this role:

$100,000 - $130,000 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

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