Triage Pharmacy Technician - (Day Shift)

Polaris Pharmacy Services; Palm Aire (FL); Hybrid; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Paid holidays

PTO

401(k) plan

Tuition reimbursement

Career growth opportunities

Zusammenfassung

Polaris Pharmacy Services is seeking a detail-oriented Pharmacy Technician to join our hybrid 9:00–5:30 schedule, supporting triage and order routing for long-term care and specialty pharmacy services in Florida.

You will manage inbound calls, sort documents, and coordinate with facilities while upholding HIPAA and safety policies. Prior LTC pharmacy experience is preferred, with opportunities for growth within our expanding national footprint.

Qualifikationen

• Pharmacy technician licensure required by state.
• Minimum 1 year experience in a pharmacy setting, preferably long-term care.
• Strong data entry, math, and attention to detail.
• Proficient with Microsoft Office applications.

Aufgaben

• Sort incoming documents and route to appropriate folders.
• Handle inbound service calls and respond to customer inquiries.
• Contact facilities for clarifications and maintain records.
• Ensure compliance with HIPAA and government regulations.
• Assist with improving client services and policies.

Kenntnisse

Data entry

Multi-tasking

Attention to detail

English proficiency

Basic math

Microsoft Excel

Microsoft Word

Microsoft Outlook

Communication skills

Ausbildung

High School diploma or equivalent

Pharmacy technician license/certification (state required)

Minimum 1 year experience as pharmacy technician

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Jobbeschreibung

WHO WE AREAt Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job — we provide competitive pay, robust benefits, and genuine opportunities for career advancement.If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.Job Summary:Triage is responsible for sorting incoming documents and routing to appropriate folders, contacting facilities for clarifications, and handling inbound service calls. Technicians must be responsive and courteous when addressing our customers' needs while on the phone. Successful Triage staff are dedicated to meeting the expectations and requirements of internal and external customers; understanding customer information and using it to improve the products and services we deliver.This is a hybrid position, 9am to 5:30pm and working one Saturday per month.Duties/Responsibilities:Triage incoming orders according to priorityAnswer phones/handle customer issuesResolve and answer questions about customer needs and requests.Actively contribute to the evaluation and continuous improvement of client services, policies, and proceduresComply with government and department policies regarding safety, attendance, and dress code.Follow all applicable government regulations, including HIPPA.Ensure safety policy and procedures are consistently adhered to and practiced.Other duties as assigned; Job duties may vary depending on business needs.QUALIFICATIONS/COMPETENCIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Skills/Abilities:Knowledge of brand name/generic medications preferred.Experience with alpha-numeric data entryAbility to manage multiple responsibilities at once by focusing on one task while keeping track of others.Basic math computation skillsKnowledge of SIG codes preferred.Proficient in Microsoft Excel, Word, and Outlook required.Able to read, write, speak, and understand the English language.Able to work at a moderate speed.Good organization/Attention to detailEDUCATION and/or EXPERIENCE:High School diploma or equivalent requiredPharmacy technician licenses/certifications required by state regulations and state of practice.Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred)PHYSICAL DEMANDSThe physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:May sit or stand seven (7) to ten (10) hours per dayThe employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walkMay be necessary to work extended hours as neededMay lift and/or move up to 30 poundsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this roleHOLIDAY & PTO POLICYPaid holidays are provided annually, with 6 days offered each year, along with 5 sick days.Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.Please note, because we are a pharmacy most of our locations are open 24 hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.BENEFITS for full-time employeesMedical, Dental, Vision and Life insurance401 (k) (available for Part Time & Full Time EEs)Short-term and Long-term disability insuranceTuition reimbursementPersonal Time Off (PTO)Career growth potentialAnnual on-site voluntary Flu VaccinesEmployee referral bonus program