Triage Pharmacy Technician - (Day Shift)

Polaris Pharmacy Services; Fort Lauderdale (FL); Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401(k) eligible

Paid holidays and PTO

Résumé du poste

Polaris Pharmacy Services in Ft Lauderdale, FL is seeking a Pharmacy Triage Technician. This hybrid role runs 9am–5:30pm with one Saturday monthly, handling order triage, phones, and customer inquiries. The job emphasizes accuracy, regulatory compliance, and attentive service to facilities and patients.

The position requires a high school diploma, pharmacy tech certification, and at least one year of experience, with a focus on data entry and multi-tasking in a fast-paced environment.

Qualifications

• Knowledge of brand name/generic medications preferred.
• Experience with alpha-numeric data entry.
• Ability to manage multiple responsibilities at once by focusing on one task while keeping track of others.
• Basic math computation skills.
• Knowledge of SIG codes preferred.
• Proficient in Microsoft Excel, Word, and Outlook required.
• Able to read, write, speak, and understand the English language.
• Able to work at a moderate speed.
• Good organization/Attention to detail

Responsabilités

• Triage incoming orders according to priority
• Answer phones/handle customer issues
• Resolve and answer questions about customer needs and requests.
• Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures
• Comply with government and department policies regarding safety, attendance, and dress code.
• Follow all applicable government regulations, including HIPPA.
• Ensure safety policy and procedures are consistently adhered to and practiced.
• Other duties as assigned; Job duties may vary depending on business needs.

Connaissances

Brand name medications knowledge

Alpha-numeric data entry

Multitasking

Basic math skills

SIG codes knowledge

Microsoft Excel

Microsoft Word

Microsoft Outlook

English language proficiency

Attention to detail

Formation

High School diploma or equivalent

Pharmacy technician licenses/certifications

1 year pharmacy technician experience

Outils

Microsoft Excel

Microsoft Word

Microsoft Outlook

Description du poste

Job Details

Job Location: Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL 33309, Position Type: Full Time, Job Category: Pharmaceutical

WHO WE ARE

At Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.

Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job — we provide competitive pay, robust benefits, and genuine opportunities for career advancement.

If you’re passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.

Job Summary

Triage is responsible for sorting incoming documents and routing to appropriate folders, contacting facilities for clarifications, and handling inbound service calls. Technicians must be responsive and courteous when addressing our customers' needs while on the phone. Successful Triage staff are dedicated to meeting the expectations and requirements of internal and external customers; understanding customer information and using it to improve the products and services we deliver.

This is a hybrid position, 9am to 5:30pm and working one Saturday per month.

Duties/Responsibilities

• Triage incoming orders according to priority
• Answer phones/handle customer issues
• Resolve and answer questions about customer needs and requests.
• Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures
• Comply with government and department policies regarding safety, attendance, and dress code.
• Follow all applicable government regulations, including HIPPA.
• Ensure safety policy and procedures are consistently adhered to and practiced.
• Other duties as assigned; Job duties may vary depending on business needs.

Qualifications: QUALIFICATIONS/COMPETENCIES

• Knowledge of brand name/generic medications preferred.
• Experience with alpha-numeric data entry
• Ability to manage multiple responsibilities at once by focusing on one task while keeping track of others.
• Basic math computation skills
• Knowledge of SIG codes preferred.
• Proficient in Microsoft Excel, Word, and Outlook required.
• Able to read, write, speak, and understand the English language.
• Able to work at a moderate speed.
• Good organization/Attention to detail

EDUCATION and/or EXPERIENCE

• High School diploma or equivalent required
• Pharmacy technician licenses/certifications required by state regulations and state of practice.
• Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred)

PHYSICAL DEMANDS

• May sit or stand seven (7) to ten (10) hours per day
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk
• May be necessary to work extended hours as needed
• May lift and/or move up to 30 poundsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

HOLIDAY & PTO POLICY

• Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.
• Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.
• Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.

Please note, because we are a pharmacy most of our locations are open 24 hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.

BENEFITS for full-time employees

• Medical, Dental, Vision and Life insurance
• 401 (k) (available for Part Time & Full Time EEs)
• Short-term and Long-term disability insurance
• Tuition reimbursement
• Personal Time Off (PTO)
• Career growth potential
• Annual on-site voluntary Flu Vaccines
• Employee referral bonus program