Triage Nurse (MA/LPN) — Growth, Education Reimbursement

One GI; Chesapeake (VA); On-site; USD 32,000 - 45,000; Full time

Job summary

Gastroenterology Associates of Tidewater in Chesapeake, VA is seeking a compassionate Medical Assistant or LPN to serve as a Triage Nurse. You will use clinical knowledge and strong communication to guide patients through their care and ensure timely attention from providers.

This full-time role offers a Monday–Friday schedule with no nights or weekends, a supportive team, opportunities to grow clinical skills, and a work environment built on respect and accountability.

Qualifications

• High School Diploma or equivalent required.
• Experience as a medical assistant or LPN in a clinic setting.
• Knowledge of medical terminology, anatomy, physiology, and pathophysiology.

Responsibilities

• Answer and routes call, according to practice standards in an efficient manner (I.e., warm telephone transfer or via the EMR).
• Update basic demographic information when informed of any changes.
• Obtain, verify, and update health history of patients.
• Obtain, verify, and update medication list.
• Manage patient prescriptions as directed by provider.
• Arrange outgoing referrals as directed by provider.
• Answer basic patient questions relating to GI conditions, procedures, and medications.
• Give test results and/or relaying information at the direction of the provider.
• Review procedure reports to ensure outlined planned is followed.
• Assist with scheduling office visits, procedures, laboratory tests, x-rays, outpatient testing, hospital admissions and appointments as necessary.
• Provide patients with the appropriate educational forms, literature, and instruction as directed by the provider.
• Document patient interaction, patient education, or other communications between staff and the patient which may be pertinent to their treatment.
• Exercise critical thinking skills when assisting patients with chronic disease states.
• Ability to recognize when a situation is routine, urgent, or emergent.

Education

High School Diploma or equivalent

Job description

Gastroenterology Associates of Tidewater in Chesapeake, VA is seeking a compassionate Medical Assistant or LPN to serve as a Triage Nurse. You will use clinical knowledge and strong communication to guide patients through their care and ensure timely attention from providers.

This full-time role offers a Monday–Friday schedule with no nights or weekends, a supportive team, opportunities to grow clinical skills, and a work environment built on respect and accountability.