Triage Nurse at One GI Chesapeake, VA

One GI; Chesapeake (VA); On-site; USD 32,000 - 45,000; Full time

Job summary

Gastroenterology Associates of Tidewater in Chesapeake, VA is seeking a compassionate Medical Assistant or LPN to serve as a Triage Nurse. You will use clinical knowledge and strong communication to guide patients through their care and ensure timely attention from providers.

This full-time role offers a Monday–Friday schedule with no nights or weekends, a supportive team, opportunities to grow clinical skills, and a work environment built on respect and accountability.

Qualifications

• High School Diploma or equivalent required.
• Experience as a medical assistant or LPN in a clinic setting.
• Knowledge of medical terminology, anatomy, physiology, and pathophysiology.

Responsibilities

• Answer and routes call, according to practice standards in an efficient manner (I.e., warm telephone transfer or via the EMR).
• Update basic demographic information when informed of any changes.
• Obtain, verify, and update health history of patients.
• Obtain, verify, and update medication list.
• Manage patient prescriptions as directed by provider.
• Arrange outgoing referrals as directed by provider.
• Answer basic patient questions relating to GI conditions, procedures, and medications.
• Give test results and/or relaying information at the direction of the provider.
• Review procedure reports to ensure outlined planned is followed.
• Assist with scheduling office visits, procedures, laboratory tests, x-rays, outpatient testing, hospital admissions and appointments as necessary.
• Provide patients with the appropriate educational forms, literature, and instruction as directed by the provider.
• Document patient interaction, patient education, or other communications between staff and the patient which may be pertinent to their treatment.
• Exercise critical thinking skills when assisting patients with chronic disease states.
• Ability to recognize when a situation is routine, urgent, or emergent.

Education

High School Diploma or equivalent

Job description

Triage Nurse - Medical Assistant or LPN

Ready to grow your skills, make a difference, and love where you work? Looking for a career where you can build your skills, be valued for your contributions, and be part of a team that truly feels like a team? Your next opportunity could be here.

At Gastroenterology Associates of Tidewater, we believe exceptional patient care starts with an exceptional team. As part of the One GI® family, we are committed to providing outstanding gastroenterology care while creating a workplace built on respect, integrity, accountability, and leadership.

Make an Impact Every Day

We are looking for a passionate Medical Assistant or LPN who is ready to take on the role of Triage Nurse and play an important part in supporting our patients. You'll use your clinical knowledge, communication skills, and compassion to help patients navigate their care and ensure they receive the attention and support they need. This is more than a job-it's an opportunity to grow your career while making a meaningful difference in the lives of the patients we serve.

What You Can Expect

• Full-time, Monday-Friday schedule
• No nights or weekends
• Excellent work-life balance
• Opportunity to grow your clinical and professional skills
• A collaborative, team-oriented work environment
• The chance to make a meaningful impact on patient care
• A workplace where respect, integrity, accountability, and leadership matter
• Location: Chesapeake, VA

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We've got your future in mind! With our generous 401(k) plan, we'll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.

What you will do:

• Answer and routes call, according to practice standards in an efficient manner (I.e., warm telephone transfer or via the EMR).
• Update basic demographic information when informed of any changes.
• Obtain, verify, and update health history of patients.
• Obtain, verify, and update medication list.
• Manage patient prescriptions as directed by provider.
• Arrange outgoing referrals as directed by provider.
• Answer basic patient questions relating to GI conditions, procedures, and medications.
• Give test results and/or relaying information at the direction of the provider.
• Review procedure reports to ensure outlined planned is followed.
• Assist with scheduling office visits, procedures, laboratory tests, x-rays, outpatient testing, hospital admissions and appointments as necessary.
• Provide patients with the appropriate educational forms, literature, and instruction as directed by the provider.
• Document patient interaction, patient education, or other communications between staff and the patient which may be pertinent to their treatment.
• Exercise critical thinking skills when assisting patients with chronic disease states.
• Ability to recognize when a situation is routine, urgent, or emergent.

What you bring:

• High School Diploma or equivalent required.
• Previous experience working as a medical assistant or LPN experience in a clinic setting.
• Knowledge of medical terminology, anatomy, physiology, and pathophysiology required.