Trevis | Assistant Restaurant Manager

Omni Hotels & Resorts; Florida; On-site; USD 45,000 - 65,000; Full time

Job summary

Omni Hotels & Resorts in Florida seeks an experienced Food & Beverage Supervisor to lead the assigned shift, supervise staff, and uphold Omni's service standards. You will ensure timely, courteous guest service while managing daily operations and payroll tasks.

You will forecast weekly and monthly needs, participate in interviews, monitor costs, and enforce liquor liability rules. Flexibility for weekends and holidays is required.

Qualifications

• 2 years of experience in Food and Beverage supervision or management.
• Ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls.
• Strong attention to detail and customer service.
• Food Handler and TIPS certified.
• Flexible schedule including weekends and holidays.

Responsibilities

• Supervise and coordinate assigned shift.
• Manage staff punctuality and scheduling.
• Forecast weekly and monthly and prepare payroll.
• Oversee liquor controls and compliance with Dram Shop laws.
• Handle guest comments and ensure guest satisfaction.
• Maintain dining room condition and assist manager.
• Participate in interviewing new employees.
• Complete other duties assigned by management.
• Cost control and monitor labor costs.

Skills

Attention to detail

Customer service

Deadline management

Flexible schedule

Food Handler

TIPS certified

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job Purpose

Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsabilities

• Responsible for assigned shift, assisting in overall management.
• Supervise and coordinate assigned shift.
• Assist in overall supervision of the department as outlined in manager's job description.
• Check staff punctuality.
• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints.
• Ensure guest satisfaction.
• Stay on the floor during peak hours.
• Communicate with guests and receive feedback.
• Observe, teach, and correct staff's service.
• Monitor each guest experience.
• Examine food preparation.
• Examine beverage presentation.
• Handle any guest complaint.
• Maintain condition of dining room.
• Administrative responsibilities.
• Assist manager scheduling
• Forecast weekly
• Forecast monthly
• Completing weekly payroll
• Participate in interviewing new employees.
• Prepare maintenance requests and follow-up.
• Complete other assigned duties.
• Cost control
• Monitor food and liquor requisitions
• Monitor food waste.
• Monitor labor and payroll costs.
• Check bar controls, shot glass use, red lining, bottles totally empty.
• Must be familiar with and adhere to all liquor liability laws:
• Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests.
• Prohibiting the sale/service of alcohol to minors.
• Must know emergency procedures (including CPR) and work to prevent accidents.
• Perform any other duties assigned by management.

Qualifications:

• 2 years of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be Food Handler and TIPS certified.
• Must be able to work a flexible schedule including weekends and holidays.