Trevis Restaurant | Host Greeter PM /AM | Full Time

Omni Hotels & Resorts; Orlando (FL); On-site; USD 25,000 - 31,000; Full time

Job summary

Omni Hotels & Resorts is seeking a friendly restaurant host/hostess to greet and seat guests in our hotel dining venue. You will be responsible for guiding guests to their tables, informing them about buffets and daily specials, and upholding Omni hospitality standards throughout service.

Responsibilities include answering calls, maintaining a tidy work area, and coordinating with hotel staff to ensure a seamless guest experience in a fast-paced environment.

Qualifications

• Attention to detail, speed and accuracy.

Responsibilities

• Answer phone calls
• Seating guests
• Control heavy volume at Restaurant entrance
• Knowledge of hotel property
• Inform the guest about buffets
• Attend to and anticipate guests needs
• Familiarization with menu
• Greeting guests
• Knowledge of daily specials

Skills

Attention to detail

Speed

Accuracy

Team player

Calm under pressure

Tools

Open Table

Epitome

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Overview: To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

Responsabilities:

• Answer phone calls
• Seating guests
• Control heavy volume at Restaurant entrance
• Knowledge of hotel property
• Inform the guest about buffets
• Attend to and anticipate guests needs
• Familiarization with menu
• Greeting guests
• Knowledge of daily specials

Qualifications:

• Attention to detail, speed and accuracy.
• Maintain cleanliness of work area at all times.
• 1 years minimum related job experience is required.
• Demonstrate personal ownership to tasks and follow through to achieve the required results.
• Instill a calm, organized approach in all situations.
• Work cohesively with entire hotel staff as part of a team.

Physical Requirements:

• Able to lift up to 20 pounds
• Able to be on your feet for up to eight hours

Working Environment:

• Interior of hotel, in the restaurant, and kitchen. Exposure to extreme temperatures.
• Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages.

Tools & Equipment:

• General office equipment such as computer, fax machine, copy machine, printer, telephones, hole punch, paper cutter, scissors, pen, pencil, paper, etc.
• Computer programs such as Word, Excel, Power Point, etc.
• Corporate software programs such as Open Table and Epitome