Treatment Coordinator — Patient Care & Treatment Planning

Roanoke Oral Surgery; Roanoke (VA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

401k Plan

Health Savings Account

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Disability Insurance

Career Path Advancement

National Discount Marketplace

Job summary

Roanoke Oral Surgery in Roanoke, VA is seeking a confident Treatment Coordinator to connect clinical care with an outstanding patient experience. You will guide patients through treatment plans, discuss financial options, and ensure every interaction is professional and welcoming.

The role calls for strong communication, organization, and the ability to work with a multi-disciplinary team in a fast-paced office.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Patient communication

Relationship building

Office administration

Scheduling

Cash collection

Education

High school diploma

Job description

Roanoke Oral Surgery in Roanoke, VA is seeking a confident Treatment Coordinator to connect clinical care with an outstanding patient experience. You will guide patients through treatment plans, discuss financial options, and ensure every interaction is professional and welcoming.

The role calls for strong communication, organization, and the ability to work with a multi-disciplinary team in a fast-paced office.