Treatment Coordinator - MKC Middletown

Dental-Associates-Group; MIDDLETOWN (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

Dental-Associates-Group is seeking a friendly Treatment Coordinator to join our dental team in Ohio. The role involves patient interaction, appointment scheduling, and explaining treatment options and financial responsibilities.

The ideal candidate will have 1 year of experience, strong phone etiquette, and familiarity with medical billing. Knowledge of HIPAA regulations is essential to maintain patient confidentiality and support a smooth, compliant office workflow.

Qualifications

• Proficiency with dental terminology and medical scheduling preferred.
• Minimum 1 year of experience required.
• Strong phone etiquette and customer service skills are essential.
• Experience in office management or as a dental receptionist is highly desirable.
• Familiarity with medical billing procedures is advantageous.
• Ability to work collaboratively in a team and manage multiple tasks.

Responsibilities

• Greet patients and provide exceptional service throughout their visit.
• Schedule and confirm appointments, ensuring efficient calendar use.
• Assist patients in understanding treatment options and costs.
• Maintain accurate patient records in compliance with HIPAA.
• Coordinate treatment plans with dental professionals.
• Handle medical billing and insurance verification for patient accounts.
• Manage incoming calls with professionalism and information delivery.
• Keep the office environment organized and welcoming.

Skills

Customer service

Scheduling

HIPAA compliance

Team collaboration

Communication skills

Job description

Job Description

Our office is seeking a friendly, organized, and detail-oriented Treatment Coordinator to join our growing dental team. This role is ideal for someone who enjoys patient interaction, thrives in a fast-paced environment, and has a passion for helping others understand and access the care they need.

Responsibilities

• Greet patients upon arrival and provide exceptional customer service throughout their visit.
• Schedule and confirm appointments, ensuring efficient use of the office calendar.
• Assist patients in understanding their treatment options and financial responsibilities.
• Maintain accurate patient records while adhering to HIPAA regulations.
• Collaborate with dental professionals to coordinate treatment plans effectively.
• Handle medical billing processes and insurance verification for patient accounts.
• Manage phone inquiries with professionalism, providing information and addressing concerns.
• Ensure the office environment is organized and welcoming for patients and staff alike.

Requirements

• Proficiency in dental terminology and medical scheduling is preferred.
• 1 year of experience is required.
• Strong phone etiquette and customer service skills are essential for this role.
• Experience in office management or as a dental receptionist is highly desirable.
• Familiarity with medical billing procedures will be an advantage.
• Ability to work collaboratively within a team-oriented environment while managing multiple tasks efficiently.
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.

Job Type

Full-time

Benefits

• 401(k).
• Health insurance.
• Paid time off.
• Vision insurance.