Treatment Coordinator: Educate Patients & Drive Care Plans

Smile Doctors LLC; Lee's Summit (MO); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Bonus opportunity

Benefits: medical, dental, vision, and

life insurance

Disability insurance

401(k) plan

Paid time off + holidays

Discounts on braces and aligners

Zusammenfassung

Smile Doctors LLC in Lee's Summit, MO is seeking a Treatment Coordinator to educate new patients about orthodontic treatment options, discuss financial arrangements, and nurture relationships to keep schedules full.

You'll present treatment plans, explain payment options, follow up with prospective patients to schedule consultations, and coordinate referrals to specialists as needed. This role emphasizes outstanding communication and a patient-first culture.

Qualifikationen

• High school diploma or equivalent required.
• Minimum one year experience in sales or other service industry.
• Bilingual a plus, but not required.
• Ability to build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.

Aufgaben

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Kenntnisse

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Communication skills

Ausbildung

High school diploma

College education preferred

Jobbeschreibung

Smile Doctors LLC in Lee's Summit, MO is seeking a Treatment Coordinator to educate new patients about orthodontic treatment options, discuss financial arrangements, and nurture relationships to keep schedules full.

You'll present treatment plans, explain payment options, follow up with prospective patients to schedule consultations, and coordinate referrals to specialists as needed. This role emphasizes outstanding communication and a patient-first culture.