Treatment Coordinator

Smile Doctors; Missouri; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical, dental, vision, and life保险

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors in Lees Summit, MO is seeking a Treatment Coordinator to educate patients on orthodontic treatment options, discuss financial arrangements, and build strong relationships.

You’ll present treatment plans, help patients understand payment options, follow up to schedule consultations, and coordinate with specialists as needed. If you’re outgoing, empathetic, with sales/customer service experience, join our team for a rewarding role with benefits and growth.

Qualifications

• High school diploma or equivalent required.
• Sales or service experience preferred.
• Bilingual a plus.
• Ability to build rapport with patients.
• Excellent communication skills.

Responsibilities

• Present orthodontic treatment plans and educate patients on options.
• Explain payment options and financial arrangements.
• Schedule consultations and coordinate treatment with specialists as needed.
• Follow up with potential patients to schedule treatment.
• Assist in marketing and community events.
• Maintain patient relationships and follow-up reports.

Skills

Sales experience

Communication

Empathy

Rapport building

Bilingual (a plus)

Organizational skills

Customer service

Education

High school diploma

College education preferred

Job description

Treatment Coordinator### Treatment CoordinatorApply: Lees Summit, MO: Full time: Posted Today: JR101401Looking for a career that makes you smile? Smile Doctors is seeking a **Treatment Coordinator** to join our growing team. Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships. **How you’ll make us better:*** Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections* Understand the practice's policy on working with financials to educate patients on their payment options* Work pending reports and follow up with potential patients to schedule treatment* Preparation for patient exams* Follow up with patients to set up consultations or begin treatment and keep schedules full* Coordinate patients referred to specialists for care prior to treatment as necessary* Assist in Local Store Marketing and community events **Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Outgoing, Approachable, and Empathetic* Proactive and adaptable* Excellent written and verbal skills **Prerequisites for success:*** High School diploma or equivalent required; College education preferred* Minimum one (1) year experience in sales or other service industry required* Bilingual a plus, but not required* Ability build rapport with patients* Ability to establish and maintain good working relationships with patients and coworkers* Excellent sales skills* Ability to talk to a person, not at a person **The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary plus Bonus Opportunity* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members **Why Smile Doctors?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. *This is the perfect opportunity to grow with an expanding organization! Apply today!*### About UsSmile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.