Treatment Coordinator: Educate, Guide & Grow Patient Smiles

Smile Doctors; Cypress (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision and life

401(k) plan

Paid time off

Holidays

Discounts on braces and clear aligners

Short and long-term disability

Job summary

Space City Orthodontics is hiring a Treatment Coordinator to educate new patients about treatment options, discuss financial arrangements, and build strong patient relationships. The role includes preparing patients for exams, scheduling consultations, and coordinating referrals as needed.

The ideal candidate has at least one year in sales or service, strong communication skills, and a proactive, empathetic approach.

Qualifications

• High School diploma or equivalent required; College education preferred.
• Minimum one year of experience in sales or other service industry required.
• Bilingual a plus, but not required.
• Ability to build rapport with patients and maintain good relationships with patients and coworkers.

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan of treatment.
• Explain financial options and help patients understand payment plans.
• Follow up with potential patients to schedule treatment and keep schedules full.
• Prepare for patient exams and coordinate referrals to specialists as needed.
• Coordinate patients referred to specialists for care prior to treatment.
• Assist in local store marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Written communication

Verbal communication

Bilingual

Education

High School Diploma

College education preferred

Job description

Space City Orthodontics is hiring a Treatment Coordinator to educate new patients about treatment options, discuss financial arrangements, and build strong patient relationships. The role includes preparing patients for exams, scheduling consultations, and coordinating referrals as needed.

The ideal candidate has at least one year in sales or service, strong communication skills, and a proactive, empathetic approach.