Treatment Coordinator

Diamond Braces; SOUTH PLAINFIELD (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Continuing education support

Advancement into leadership roles

Job summary

Diamond Braces is seeking a Treatment Coordinator to guide patients from consultation through decision-making, explaining treatment plans, and presenting financial options. This is a fast-paced, patient-facing role in a structured orthodontic practice.

You will collaborate with clinicians, maintain smooth scheduling, and uphold a professional environment while advancing within the organization.

Qualifications

• Professional appearance and presence.
• Clear, confident communication.
• Strong customer service or sales background.
• Reliability and consistent attendance.
• Ability to work evenings and some Saturdays.
• Commitment to long-term growth.

Responsibilities

• Educate patients on the long-term benefits of orthodontic care.
• Clearly explain treatment plans in simple, confident language.
• Present financial options and insurance information professionally.
• Support patients in making informed decisions.
• Maintain organized scheduling and smooth patient flow.
• Collaborate closely with doctors and clinical staff.
• Uphold a clean, professional, patient-centered environment.

Skills

Customer service

Sales experience

Communication skills

Reliability

Job description

NJ South Plainfield
911 Oak Tree Ave
South Plainfield, NJ 07080, USA

NJ South Plainfield
911 Oak Tree Ave
South Plainfield, NJ 07080, USA

NJ Linden
860 W Edgar Rd
suite D
Linden, NJ 07036, USA

NJ Linden
860 W Edgar Rd
suite D
Linden, NJ 07036, USA

NJ Old Bridge
2040 United States Highway 9 S
Suite 105
Old Bridge, NJ 08857, USA

NJ Old Bridge
2040 United States Highway 9 S
Suite 105
Old Bridge, NJ 08857, USA

Morristown NJ
191 E Hanover Ave
Morristown, NJ 07960, USA

Morristown NJ
191 E Hanover Ave
Morristown, NJ 07960, USA

Diamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience.

We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within.

About the Role

The Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options.

This is not a basic front desk role. It requires strong communication skills, professionalism, organization, and comfort discussing payment options.

If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity.

Core Responsibilities

Educate patients on the long-term benefits of orthodontic care

Clearly explain treatment plans in simple, confident language

Present financial options and insurance information professionally

Support patients in making informed decisions

Maintain organized scheduling and smooth patient flow

Collaborate closely with doctors and clinical staff

Uphold a clean, professional, patient-centered environment

What We Expect

Professional appearance and presence

Clear, confident communication

Strong customer service or sales background

Reliability and consistent attendance

Ability to work evenings and some Saturdays

Commitment to long-term growth (not a short-term position)

Candidates who are unsure about evenings, Saturdays, or discussing payment options will not be a fit for this role.

Compensation & Growth

Competitive hourly pay (starting at $19/hour based on experience)

Performance-based bonus opportunities

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Continuing education support

Advancement into leadership roles

High performers are recognized and promoted.

Schedule

This is a full time position
(Some evenings and Saturdays required)

Local travel between offices may be required.

Ideal Candidate

You thrive in structured environments.
You communicate clearly and professionally.
You are comfortable guiding people through decisions.
You want stability and long-term growth.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.