Treatment Coordinator

Gen4 Dental Partners; San Francisco (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An innovative dental practice seeks a dedicated Treatment Coordinator to enhance patient experiences through education and support. This role involves managing treatment plans, ensuring patient satisfaction, and fostering a welcoming environment. With a focus on work-life balance, the position offers generous paid time off, medical benefits, and opportunities for professional growth. Join a compassionate team committed to delivering top-notch dental care while making a meaningful impact on patients' lives.

Benefits

3 Weeks Collective Paid Time Off

8 Paid Holidays

Paid Parental Leave

Medical/Vision/Dental Benefits

401k Match

Professional Growth Opportunities

Qualifications

• Experience in customer service and sales is essential.
• Preferred background in a dental office setting.

Responsibilities

• Build patient relationships and provide exceptional customer service.
• Manage treatment plans and collect payments.

Skills

Customer service

Sales experience

Dental office experience

Job description

2 weeks ago Be among the first 25 applicants

Company Description

With our office in Pacific Heights, your dentist in San Francisco is conveniently located to help with all your dental needs, whether scheduled or unexpected. We believe in a patient-first approach to treatment, based on communication and compassion. At Pacific Heights Dental, you are an active participant in your oral health plan. We understand dental visits can be stressful, and we're focused on creating a calming environment designed to reduce anxiety. Our San Francisco dentist office is a warm and welcoming place. Our friendly staff will help you with any questions or concerns, leaving you to focus on the essential aspect: your family's health.

To learn more about our office, check out our website here: https://www.pacificheightsdental.com/

Job Description

Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have:

• Work Life Balance
• 3 Weeks Collective Paid Time Off & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Key Responsibilities

• Build patient relationships and provide exceptional customer service by creating a calm and warming environment.
• Act as a liaison or case manager between the practice and the patient.
• Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment.
• Collect payments and copays.
• Monitor, schedule, and call patients to fill any Doctor or Hygiene openings.
• Ensure that patients with outstanding balances are informed of the practice’s financial policy.
• Schedule new patients within two to four days of their initial call.
• Ensure that all patient records are current and accurate.

Qualifications

• Customer service/sales experience
• Dental office experience (preferred)

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

Referrals increase your chances of interviewing at Gen4 Dental Partners by 2x

Sign in to set job alerts for “Treatment Coordinator” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.