Dental Treatment Coordinator (with growth opportunity!)

Los Altos Family Smiles; Los Altos (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in dental care is seeking a passionate Treatment Coordinator to enhance patient experiences and streamline operations. This role involves utilizing digital tools to manage patient communications, schedules, and treatment plans effectively. With a focus on creating a warm and welcoming atmosphere, you will play a vital role in fostering relationships and ensuring patient satisfaction. Join a collaborative team dedicated to growth and innovation, where your contributions will make a significant impact on the lives of patients. If you thrive in a dynamic environment and are eager to develop your career, this opportunity is perfect for you.

Benefits

Dental coverage

Health insurance

Retirement plan

Vacation and sick pay

Professional development opportunities

Qualifications

• Tech-savvy with experience in dental software and patient engagement tools.
• Strong communication skills to build rapport with patients.

Responsibilities

• Help patients understand treatment options and financial responsibilities.
• Coordinate patient schedules and treatment plans for a smooth process.

Skills

Digital proficiency

Excellent communication skills

Knowledge of dental terminology

Confidence in presenting treatment plans

Problem-solving skills

Positive attitude

Tools

Open Dental

Dental Intel

Weave

Job description

Dental Treatment Coordinator

Are you ready to take your career to the next level? If you’re passionate about dentistry, tech-savvy, and eager to grow, we have the perfect opportunity for you!

We’re searching for a Full-Time Treatment Coordinator to join our dynamic dental practice in Los Altos, CA! If you’re an enthusiastic individual with a passion for patient care and are ready to make a lasting impact, we want YOU on our team!

Why Join Us?

At our practice, we believe that when we grow, our team and our patients benefit. Our culture is one of compassion, growth, positivity, and innovation, where your contributions make a real difference in the lives of our patients.

We Believe:

• The best teams are made up of motivated, collaborative individuals.

• A forward-thinking approach empowers both our staff and our patients.

• Growth doesn’t just happen – it’s nurtured and achieved through dedication.

What We’re Looking For:

• Tech-Savvy and Quick Learner: You’ll be utilizing the latest tools to keep things running smoothly – so being tech-savvy is a must! We are fully digital, and are always looking for ways to reduce our carbon footprint! We love new ideas to implement, too!

• Great Communicator: Ability to connect with patients, make them feel at ease, and clearly explain treatment options.

• Detail-Oriented: Ensuring accurate records, treatment plans, and communication is critical.

• Problem Solver: Think on your feet to find creative solutions for patients and your team.

• Positive & Upbeat: Help create a warm, welcoming atmosphere for patients and staff alike.

• Mon-Thurs: in person, flexible hours around 8 am - 5 pm

Your Responsibilities Will Include:

• Helping patients understand treatment options and financial responsibilities.

• Coordinating patient schedules and treatment plans to ensure a smooth process.

• Assisting with insurance verification, billing, and authorization.

• Managing patient communications and fostering strong relationships.

• Assisting in referrals and acting as a liaison between our office and referring specialists

• Assisting with back office needs to improve efficiency/flow of the office (i.e. assisting with sterilization, periodontal charting, etc)

• Utilizing your strong organizational skills to assist in creation of an office policy manual

• Facilitating our online presence on multiple social media platforms

• Aiding coordination of community-based events

Required Skills:

• Digital proficiency: Experience with dental software (preferably Open Dental) or ability to learn quickly. Experience with patient engagement softwares such as Dental Intel or Weave are a plus.

• Excellent communication skills and a natural ability to build rapport with patients.

• Knowledge of dental terminology, insurance processes, and billing.

• Confidence in presenting treatment plans and financial discussions.

• Positive, can-do attitude and a passion for delivering top-notch patient care.

• Ability to align with patients' communication style to build trust and overcome barriers as you find creative solutions to help patients receive the treatment they need

• Dedication to adding value to our patients and being a team-player !

Why You’ll Love Working With Us:

• Room for Growth: This is not just a job, it’s an opportunity to advance and grow into other positions within our practice.

• Comprehensive Benefits: Including dental coverage, health insurance, retirement plan. Vacation and sick pay included as well.

• Professional Development: We invest in you through training and opportunities to enhance your skills.

To Apply: Please respond with the following:

• Your Resume

• Questionnaire including compensation requirements

• Favorite Ice Cream Flavor (this will be your subject line when replying to us!)

We are intentional about building a strong, collaborative team. If this sounds like the right opportunity for you, apply today and let's grow together!