Treatment Coordinator

East Sac Dental; San Francisco (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading dental practice in San Francisco is seeking a Treatment Coordinator to enhance patient experiences. This role involves managing treatment plans, collecting payments, and ensuring patient satisfaction. Ideal candidates will have dental office experience and a commitment to exceptional customer service. Join our team for professional growth and a supportive work environment.

Benefits

Work Life Balance

Medical / Vision / Dental Benefits

401k Match

Professional Growth and Career Advancement Opportunities

Qualifications

• Dental office experience preferred.

Responsibilities

• Build patient relationships and provide exceptional customer service.
• Review treatment plans with patients and discuss financial options.
• Schedule new patients within two to four days of their initial call.

Skills

Customer Service

Patient Education

Education

Dental Office Experience

Job description

Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have:

• Work Life Balance
• Medical / Vision / Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Key Responsibilities

1. Build patient relationships and provide exceptional customer service by creating a calm and welcoming environment.
2. Act as a liaison or case manager between the practice and the patient.
3. Review treatment plans with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment.
4. Collect payments and copays.
5. Monitor, schedule, and call patients to fill any Doctor or Hygiene openings.
6. Ensure that patients with outstanding balances are informed of the practice’s financial policy.
7. Schedule new patients within two to four days of their initial call.
8. Ensure that all patient records are current and accurate.

Qualifications

Dental office experience (preferred)

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.