Treatment Coordinator

Wells Family Dental Group; Raleigh (NC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay + bonus opportunities

Health insurance

Dental benefits

Gym membership reimbursement

401(k) with company matching

Paid Time Off

Paid holidays

Scrub allowance

Team outings & events

Growth opportunities within Wells

Job summary

Wells Family Dental Group in North Raleigh is looking for a SUPERSTAR Treatment Coordinator to join our dental dream team, helping patients understand treatment options and guiding them through care with care and clarity.

The ideal candidate is organized, detail-oriented, and excels at customer service both in person and on the phone, with 2+ years of dental front desk experience; Open Dental experience is a plus.

Qualifications

• Must be organized, detail-oriented, and system-oriented.
• Forward-thinking and problem-solving mindset.
• Strong customer service skills, both in person and over the phone.
• 2+ years of dental front desk experience.
• Open Dental experience is preferred but not required.

Responsibilities

• Create an exceptional patient experience by guiding patients through treatment options and next steps.
• Assist patients in understanding their treatment plans and feel comfortable moving forward with care.

Skills

Organized

Detail-oriented

System-oriented

Forward-thinking

Customer service

Front desk experience

Open Dental

Job description

Location

Wells Family Dental Group (North Raleigh)

Description

Winner of the Triangle Business Journal's 2024 & 2025 Best Places to Work Award!

Wells Family Dental Group is looking for a SUPERSTAR Treatment Coordinator to join our dental dream team!

If you're someone who loves connecting with patients, staying organized, and helping people feel confident about their dental care, we want to meet you!

As a Treatment Coordinator, you'll play an important role in creating an exceptional patient experience—from helping patients understand their treatment options to making sure they feel comfortable moving forward with their care.

Our Ideal Candidate Will:

• Be organized, detail-oriented, and system-oriented
• Have a forward-thinking and problem-solving mindset
• Have outstanding customer service skills, both in person and over the phone
• Have 2+ years of dental front desk experience
• Be confident discussing treatment and helping patients navigate their dental care
• Be a positive, team-oriented person who enjoys working in a busy practice
• Have Open Dental experience (preferred, but not required)

What We Offer:

• Competitive pay + bonus opportunities
• Health insurance
• Dental benefits
• Gym membership reimbursement
• 401(k) with company matching
• Paid Time Off
• Paid holidays
• Scrub allowance
• Team outings & events
• Growth opportunities within Wells Family Dental Group

We're proud to be a locally owned and operated dental group that puts a huge emphasis on our people and our culture. We work hard, support one another, celebrate our wins, and genuinely enjoy being part of the team.

If you're ready to join a company recognized as one of the Triangle's Best Places to Work two years in a row, we'd love to meet you!

Position Requirements

Wage 16-18

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.