Treatment Coordinator

Smile Doctors LLC; Corpus Christi (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

401(k) plan

2 weeks paid time off in first year (f

Discounts on braces and clear aligners

Job summary

CC Braces is seeking a Treatment Coordinator to join our growing orthodontic team in Corpus Christi. You’ll serve as the primary contact for patients, coordinate appointments and follow-ups, and explain treatment options and financial responsibilities to patients and families.

You will maintain accurate patient records, support the doctor and team, and handle administrative duties with strong communication and organizational skills.

Qualifications

• Dependable with excellent attendance record.
• Outgoing, approachable and empathetic.
• Proactive, multi-task, and adaptable.
• Excellent computer, written and verbal skills.

Responsibilities

• Serve as the primary point of contact for patients regarding their treatment plans and scheduling.
• Coordinate patient appointments and follow-ups, ensuring timely communication and reminders.
• Assist patients in understanding their treatment options and financial responsibilities.
• Maintain accurate patient records and documentation in compliance with medical standards.
• Collaborate with the doctor and team members to ensure seamless patient care and support.
• Provide administrative support, including managing phone calls, emails, and office correspondence.

Skills

Dependable with excellent attendance

Outgoing, approachable and empathetic

Proactive multitasking

Excellent computer, written and verbal

Education

RDA license from TSBDE

Experience in orthodontic office setting

Job description

Looking for a career that makes you smile? CC Braces is seeking a Treatment Coordinator to join our growing team. We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. The ideal candidate will play a crucial role in ensuring that patients receive the highest level of care and support throughout their treatment journey. This position requires strong organizational skills, excellent communication abilities, and a background in orthodontic office settings.

How you’ll make us better:

Serve as the primary point of contact for patients regarding their treatment plans and scheduling. Coordinate patient appointments and follow-ups, ensuring timely communication and reminders. Assist patients in understanding their treatment options and financial responsibilities. Maintain accurate patient records and documentation in compliance with medical standards. Collaborate with the doctor and team members to ensure seamless patient care and support. Provide administrative support, including managing phone calls, emails, and office correspondence. Utilize orthodontic terminology effectively to communicate with both patients and healthcare professionals.

Your special skills:

• Dependable with excellent attendance record
• Outgoing, Approachable, and Empathetic
• Proactive, multi-task, and adaptable
• Excellent computer, written and verbal skills

Prerequisites for success:

• RDA License from TSBDE
• Previous experience in an orthodontic office setting is highly desirable
• Strong organizational skills with the ability to manage multiple tasks efficiently
• Excellent interpersonal skills to foster positive relationships with patients and staff alike
• Prior experience in providing administrative support within an office environment and orthodontic assistant experience is beneficial
• A commitment to delivering exceptional patient care and maintaining confidentiality at all times

The Perks:

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year (prorated) + paid holidays
• Discounts on braces and clear aligners for you and your family members after 1-year of employment

Why CC Braces?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the Coastal Bend Communities smiles. This is the perfect opportunity to grow with an expanding organization!

Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign® providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.