Treatment Coordinator - Baptiste Orthodontics

FHLB Des Moines; Orlando (FL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Health insurance options

Dental and orthodontic treatments for你

Job summary

FHLB Des Moines is seeking a Treatment Coordinator (TC) to manage new patient flow and uphold exceptional customer care in our orthodontic practice. You will explain treatment plans, collect fees, present payment options, and maintain a positive image of the clinic.

Ideal candidates have strong communication, attention to detail, multitasking ability, and a sales mindset to meet goals while delivering outstanding service to patients and guardians.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail.
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals.
• Excellent time management skills.
• Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.

Responsibilities

• Explain treatment plan to patient/guardian and ensure understanding of the proposed care.
• Present fees for services and provide payment options to the client.
• Convey a positive image of the practice and promote quality patient care.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Time management

Sales mindset

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.The Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care. This is a position where you will be selling Orthodontic treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient.ResponsibilitiesEnsure the new patient/parent/guardian understands the treatmentPresents the fees for services and provides payment options to the clientConveys a positive image of the practiceQualificationsMust have the ability to work well with the publicExcellent verbal and written communication skills are requiredExcellent attention to detailAbility to multitaskMust have the drive to succeed in sales and to meet goalsExcellent time management skillsQualities needed to be successful in this roleSomeone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.We will also provide the following:Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.Life Balance: Paid time off and holiday pay.Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.