Treatment Coordinator

Passion Dental; Milford (MA); On-site; USD 40,000 - 56,000; Full time

Job summary

Passion Dental in Milford, MA is seeking a proactive Treatment Coordinator to join Family Orthodontics Milford. You will help patients understand treatment needs, financial options, and next steps in their dental care journey while building trust and guiding insurance benefits through effective communication.

The ideal candidate is organized, enthusiastic, and patient-focused, collaborating with doctors, hygienists, and front office staff to ensure a welcoming experience and smooth treatment

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Job description

Treatment Coordinator Family Orthodontics Milford Passion Dental Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at Family Orthodontics Milford. As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Why Join Passion Dental?

• Established patient base
• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional development and advancement