Treatment Coordinator

Passion Dental; Boston (MA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Job summary

Passion Dental in Mattapan is seeking an enthusiastic Treatment Coordinator to join our team. You will educate patients on treatment plans, insurance benefits, and next steps in their care journey.

As a strong communicator who stays organized, you will guide patients through treatment options, confirm coverage, and help improve treatment acceptance and patient experience. You will collaborate with doctors, hygienists, and front-office staff to maintain accurate records and create a welcoming

Qualifications

• Must be a strong communicator who can build trust with patients.
• Demonstrated organizational skills and attention to detail.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Skills

Communication skills

Organization

Patient-focused

Empathy

Job description

Treatment Coordinator - MattapanPassion Dental Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at CFDB Mattapan. As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Why Join Passion Dental?

• Established patient base
• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional development and advancement