Treatment Coordinator

Passion Dental; Brockton (MA); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Growth opportunities

Job summary

Passion Dental in Brockton, MA is seeking a dedicated Treatment Coordinator to guide patients through treatment options, insurance benefits, and next steps in their dental care journey.

The role focuses on communicating clearly, coordinating appointments across restorative and specialty services, and maintaining precise patient records to ensure a smooth, welcoming patient experience and strong treatment completion rates.

Qualifications

• Enthusiastic, organized, and patient-focused.
• Strong communication skills to build trust with patients.
• Ability to explain treatment options and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors.
• Educate patients on treatment options, insurance benefits, and financial arrangements.
• Coordinate scheduling for restorative, specialty, and follow-up treatment.
• Verify insurance benefits and assist patients with understanding coverage.
• Support treatment acceptance through clear communication and patient education.
• Follow up with patients regarding outstanding treatment needs.
• Collaborate with doctors, hygienists, and front office team members.
• Maintain accurate patient records and documentation.
• Help create a welcoming patient experience.
• Support office goals related to patient retention and treatment completion.

Skills

Communication

Patient-focused

Insurance verification

Scheduling

Documentation

Tools

EHR software

Job description

Treatment Coordinator XXXXXX

Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at XXXXXX. As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Why Join Passion Dental?

• Established patient base
• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional development and advancement