Treatment Coordinator

Jefferson Dental & Orthodontics Healthcare Management, LLC; McKinney (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a transformative dental practice that prioritizes patient care and satisfaction! This role offers the chance to be part of a dynamic team dedicated to providing exceptional service and support to patients. You will engage with patients directly, guiding them through consultations and financing options while ensuring a smooth operational flow. The welcoming environment fosters growth and collaboration, making it an ideal place for new graduates and seasoned professionals alike. With competitive pay, bonuses, and a comprehensive benefits package, this opportunity allows you to make a significant impact in the lives of others while advancing your career in a supportive setting.

Benefits

Competitive pay and bonus structure

Growth and advancement opportunities

Vacation and PTO

$25,000 Company-paid Life Insurance

Medical benefits

Dental benefits

Vision benefits

401(k)

Team Member Assistance Program

Bonus potential based on business objectives

Qualifications

• Associates’ degree or 3 years management experience required.
• Intermediate proficiency in Microsoft Office, especially Excel.

Responsibilities

• Provide excellent customer service and consultations to patients.
• Conduct audits of patient schedules and data entry quality.

Skills

Customer Service

Communication Skills

Organizational Skills

Team Leadership

Adaptability

Education

Associates’ degree

3 years management experience

Tools

Microsoft Office (Excel, Outlook, Word)

Dentrix

Dolphin dental software

Job description

Who Are We?
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life changing team?!

Our philosophy is simple: Our Care Changes People’s Lives. We treat our patients like family to provide the best dental experience because we know a happy, confident smile leads to a better life. We deliver the highest quality care, making dentistry convenient and affordable for everyone. Join our new Hygiene team for the opportunity to have a fulfilling career giving our patients the happy, confident smile they deserve.

What You’ll Do

• Provide excellent customer service to patients
• Present post-exam consultations and financing options to patients
• Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization

Who We’re Looking For

• Someone dedicated to going above and beyond to ensure the best customer service and experience
• Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
• Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

The Perks!

• Competitive pay and bonus structure – starting salary $18/hour and bonuses of up to $800/month!
• New Grads welcome!
• Growth and advancement opportunities for leadership roles
• Vacation and PTO
• $25,000 of Company-paid Life Insurance
• Wide variety of additional benefits including:
• Medical
• Dental
• Vision
• Short-term and Long-term Disability
• Health Saving Account
• Flexible Spending Account
• Dependent Care Spending Account
• Supplement Life Insurance for you or your dependents
• 401(k)
• Accident
• Critical Illness
• Identity Protection
• Team Member Assistance Program
• Bonus potential based on achieving certain number of business objectives per month

Basic Qualifications

• Associates’ degree or 3 years management experience
• Intermediate Microsoft Office proficiency, specifically Excel, Outlook, and Word
• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)
• Insurance verification: 1 year (Preferred)

Preferred Qualifications

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge of Dentrix and Dolphin dental software
• CPR-BLS, RDA, or other related dental certifications