Treatment Coordinator

Passion Dental; Marlborough (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Passion Dental is seeking an enthusiastic Treatment Coordinator to join our Travel Orthodontic Team in the Metrowest area. You will guide patients through treatment needs, financial options, and next steps in their dental care journey.

The role emphasizes clear communication, patient education, and a commitment to a welcoming experience. You will collaborate with doctors, hygienists, and front office staff daily to support treatment completion.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to explain treatment options and insurance benefits clearly.
• Strong organizational abilities and attention to detail.

Responsibilities

• Present and explain treatment plans recommended by doctors.
• Educate patients on treatment options, insurance benefits, and financial arrangements.
• Coordinate scheduling for restorative, specialty, and follow-up treatment.
• Verify insurance benefits and assist patients with understanding coverage.
• Support treatment acceptance through clear communication and patient education.
• Follow up with patients regarding outstanding treatment needs.
• Collaborate closely with doctors, hygienists, and front office team members.
• Maintain accurate patient records and documentation.
• Help create a positive and welcoming patient experience.
• Support office goals related to patient retention and treatment completion.

Skills

Communication skills

Patient-focused

Organized

Job description

Treatment Coordinator XXXXXX

Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team with our Travel Orthodontic Team in the Metrowest Area. As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Why Join Passion Dental?

• Established patient base
• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional development and advancement