Treatment Coordinator

CAROLINASDENTIST; Fuquay-Varina (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

CAROLINASDENTIST in Fuquay-Varina, NC is seeking a dental front desk associate to educate patients, present treatment plans, schedule visits, and verify insurance. You will manage patient accounts and collect payments for services rendered, ensuring accuracy across records.

Proficiency in Microsoft Office and knowledge of dental software are strongly preferred. The role also involves supporting marketing activities to attract new patients and coordinating doctor/hygiene schedules.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Educate, consult and present patient treatment plans
• Schedules and confirms patient appointments
• Verifies insurance for all clinical appointments
• Enters information on dental software in patient accounts
• Ensures and reviews entire patient account for complete and accurate information
• Collects all monies due for services rendered
• Develops and maintains doctor/hygiene schedules as necessary
• Support marketing and promotional activities to increase and stimulate new patient growth
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans

Skills

Front desk experience

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Dental software knowledge

Job description

Responsibilities:

• Educate, consult and present patient treatment plans
• Schedules and confirms patient appointments
• Verifies insurance for all clinical appointments
• Enters information on dental software in patient accounts
• Ensures and reviews entire patient account for complete and accurate information
• Collects all monies due for services rendered
• Develops and maintains doctor/hygiene schedules as necessary
• Support marketing and promotional activities to increase and stimulate new patient growth
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred