Treatment Coordinator

Arch Dental; Culver City (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a friendly and detail-oriented Treatment Coordinator to enhance patient care in a dynamic environment. This role involves guiding patients through their treatment journeys, ensuring clear communication, and providing education on complex procedures. The ideal candidate will possess strong organizational skills and a passion for delivering high-quality care. Join a supportive team that values precision and patient satisfaction, and make a meaningful impact on individuals' health and well-being.

Benefits

Health Insurance

401(k)/IRA Retirement Plan

PTO

Paid Holidays

CE Credit Reimbursement

Uniform Reimbursement

On-site Training

Qualifications

• 2+ years of dental treatment coordinating experience preferred.
• Must be detail-oriented, organized, and personable.

Responsibilities

• Coordinate treatment plans and manage patient appointments.
• Educate patients on oral surgery care and post-treatment instructions.
• Handle billing, insurance verification, and financial options.

Skills

Dental Treatment Coordination

Spanish Language

Patient Education

Insurance Verification

Communication Skills

Tools

Practice Management Software

Job description

Chicago Oral Surgery & Implant Center is looking for a friendly, detail-oriented Spanish-speaking Treatment Coordinator to join their dynamic team in Chicago, IL. This position plays a key role in guiding patients through their oral surgery and implant treatment journeys—from consultation to post-op follow-up. The ideal candidate will be responsible for coordinating treatment plans, reviewing financial options, handling insurance-related matters, and ensuring clear, compassionate communication with patients. A strong focus on patient education and comfort is essential, as you’ll be helping individuals navigate procedures that are often complex or unfamiliar. If you're passionate about delivering high-quality patient care and want to be part of a supportive, professional team that values precision, trust, and patient satisfaction, we’d love to hear from you!

Benefits for the Treatment Coordinator:

• Health Insurance

• 401(k)/IRA retirement plan

• PTO

• Paid Holidays

• CE credit reimbursement

• Uniform reimbursement

• Training on-site

Schedule for the Treatment Coordinator:

• Monday - Friday: 8AM - 5PM

• Saturday: 8AM - 1PM

*Team is to be at the office 30 minutes prior to start time.

Responsibilities and Requirements of the Treatment Coordinator:

• At least 2 years of dental treatment coordinating experience preferred

• Spanish speaking required

• Greet patients warmly, discuss treatment plans, and answer questions to ensure understanding.

• Schedule, confirm, and follow up on appointments, optimizing patient flow and efficiency.

• Present and explain financing options, handle billing, activate contracts, and manage payments.

• Coordinate with the insurance team for verification, claims, and notify patients of benefits.

• Follow up on missed appointments, delinquent fees, and insurance verification issues.

• Assist in treatment planning, documentation, and drafting referral letters and consents.

• Educate patients on oral surgery care, oral hygiene, and post-treatment instructions.

• Conduct new patient welcome calls and confirm new patient appointments.

• Use practice management software to maintain accurate records and treatment updates.

• Collaborate with team members, participate in meetings, and support a positive work environment.

• Must be detail oriented, organized, and personable with patients.