Treatment Coordinator

Lane & Associates Family Dentistry; Cary (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Lane & Associates Family Dentistry is seeking a Treatment Coordinator for their Cary Green Level Office. Join a supportive team offering competitive pay, quarterly bonuses, and a vibrant work environment. Responsibilities include managing patient appointments and financial interactions, ensuring a welcoming office atmosphere, and supporting team efforts.

Benefits

Quarterly Performance Bonus Opportunities

Paid Training Class

Employee Assistance Program

Paid Time Off & Paid Holidays

Fridays off at 2 PM

Volunteer opportunities with prizes

Fun team events and giveaways

Employee discounts at major retailers

Qualifications

• Minimum 1-2 years of dental front office experience.
• Strong communication and customer service skills.
• Proficiency with computers and practice management software.

Responsibilities

• Manage a multi-line phone system and greet patients warmly.
• Schedule and confirm appointments for Dentists and Hygienists.
• Review treatment plans and explain insurance coverage and out-of-pocket costs.

Skills

Communication

Customer Service

Organizational Skills

Attention to Detail

Education

High School Diploma or GED

Tools

Denticon

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Cary, NC, US

Now Hiring: Treatment Coordinator | Cary Green Level Office

We’re currently looking for an experienced Treatment Coordinator to join our warm, welcoming, and supportive team in Cary, NC!

What You’ll Get: Benefits That Make You Smile
We offer more than just a job — we offer a place to grow, thrive, and feel appreciated.

Competitive pay!

Quarterly Performance Bonus Opportunities!

Paid Training Class!

Employee Assistance Program!

Paid Time Off & Paid Holidays!

Fridays off at 2 PM!

Volunteer opportunities with our Smile Squad to earn awesome prizes!

Fun team events, giveaways & social campaigns year-round!

Birthday and Work Anniversary surprises sent directly from our owners!

Employee discounts at major retailers!

… and so much more!

Key Responsibilities Include:

Manage a multi-line phone system and greet patients warmly

Schedule and confirm appointments for Dentists and Hygienists

Keep provider schedules filled and organized

Manage the check in/check out process with patients

Collect and post payments while following company financial policies

Review treatment plans and explain insurance coverage and out-of-pocket costs to patients

Accurately enter and update patient info in Denticon

Keep the front office and lobby tidy and welcoming

Support your teammates and contribute to a positive office vibe

Other duties as assigned

What You Bring to the Team:

A minimum of 1–2 years of dental front office experience

Strong communication and customer service skills

Great organizational skills and attention to detail

A positive attitude and team player mentality

Proficiency with computers and practice management software (Denticon experience a plus!)

High School Diploma or GED

Ability to lift up 15- 20 lbs.

Ready to Love Where You Work?
We believe in celebrating hard work, creating smiles, and growing careers. If you’re ready to be part of a team that feels like family, apply today — and come see why working at Lane & Associates really will make you smile!