Treatment Coordinator

Lane & Associates Family Dentistry; Raleigh (NC); On-site; USD 38,000 - 70,000; Full time

Job summary

Lane & Associates Family Dentistry is seeking a dedicated Treatment Coordinator for our Raleigh, NC office. This role is vital in managing patient interactions, scheduling, and ensuring a welcoming environment. With competitive pay and exceptional benefits, it's a chance to grow in a supportive atmosphere where hard work is recognized.

Benefits

Comprehensive Insurance Coverage

401(k) Employer Contribution Plan

Paid Time Off & Paid Holidays

Fridays off at 2 PM

Fun team events and giveaways

Qualifications

• 1-2 years of dental front office experience.
• Proficiency with practice management software, Denticon preferred.

Responsibilities

• Manage multi-line phone system and greet patients.
• Schedule and confirm appointments for dentists and hygienists.
• Collect and post payments while following financial policies.

Skills

Communication

Customer Service

Organization

Attention to Detail

Proficiency with Computers

Education

High School Diploma or GED

Tools

Denticon

Job description

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Now Hiring: Treatment Coordinator | Raleigh Ridge Office

We’re currently looking for an experienced Treatment Coordinator to join our warm, welcoming, and supportive team in Raleigh, NC!

What You’ll Get: Benefits That Make You Smile

We offer more than just a job — we offer a place to grow, thrive, and feel appreciated.

• Competitive pay!
• Comprehensive Insurance Coverage – Health, Vision, Dental, Life, Disability, FSA & more!
• 401(k) Employer Contribution Plan (after 90 days!)
• Quarterly Performance Bonus Opportunities!
• Paid Training Class!
• Employee Assistance Program!
• Uniform Allowance!
• Paid Time Off & Paid Holidays!
• Fridays off at 2 PM!
• Volunteer opportunities with our Smile Squad to earn awesome prizes!
• Fun team events, giveaways & social campaigns year-round!
• Birthday and Work Anniversary surprises sent directly from our owners!
• Employee discounts at major retailers!
• … and so much more!
  
  

Key Responsibilities Include

• Manage a multi-line phone system and greet patients warmly
• Schedule and confirm appointments for Dentists and Hygienists
• Keep provider schedules filled and organized
• Manage the check in/check out process with patients
• Collect and post payments while following company financial policies
• Review treatment plans and explain insurance coverage and out-of-pocket costs to patients
• Accurately enter and update patient info in Denticon
• Keep the front office and lobby tidy and welcoming
• Support your teammates and contribute to a positive office vibe
• Other duties as assigned
  
  

What You Bring To The Team

• A minimum of 1–2 years of dental front office experience
• Strong communication and customer service skills
• Great organizational skills and attention to detail
• A positive attitude and team player mentality
• Proficiency with computers and practice management software (Denticon experience a plus!)
• High School Diploma or GED
• Ability to lift up 15- 20 lbs.
  
  

Ready to Love Where You Work?

We believe in celebrating hard work, creating smiles, and growing careers. If you’re ready to be part of a team that feels like family, apply today — and come see why working at Lane & Associates really will make you smile!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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