Treatment Coordinator

Dr. Blankenship; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Southern Dental Birmingham in Birmingham, AL is seeking a Treatment Coordinator to join our patient-focused team. You will present treatment plans, discuss financing options, verify insurance, and schedule appointments to ensure a smooth patient experience.

In this role, you will work closely with the front desk and dental team, handle patient accounts, respond to inquiries, and help patients understand their care options while delivering compassionate service in a welcoming environment.

Qualifications

• Experience with dental billing and insurance processing.
• Strong phone and customer service skills.
• Positive attitude and professional demeanor.
• Team player with excellent communication skills.
• Organized, reliable, and detail-oriented.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Present treatment plans and discuss financial options with patients
• Verify insurance and file claims
• Confirm and schedule appointments
• Handle patient accounts and answer phone calls
• Collaborate with front desk team to ensure a smooth patient experience

Skills

Strong communication skills

Customer service skills

Time management

Team player

Organized

Tools

Dentrix

Job description

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Treatment Coordinator | Southern Dental Birmingham | Birmingham, AL

Southern Dental Birmingham - Birmingham, AL

Schedule: Monday - Thursday: 8:00 AM - 5:00 PM

Southern Dental Birmingham has proudly served Central Alabama for over a decade, building lasting relationships with our patients and communities. We are committed to delivering high-quality, compassionate dental care in a welcoming environment where every patient leaves with a smile.

We're currently seeking a Treatment Coordinator to join our Birmingham team. If you're passionate about dentistry, love helping people, and thrive in a collaborative, patient-focused setting, we'd love to meet you!

What You'll Do:

• Present treatment plans and discuss financial options with patients
• Verify insurance and file claims
• Confirm and schedule appointments
• Handle patient accounts and answer phone calls
• Collaborate with front desk team to ensure a smooth patient experience

What We're Looking For:

• Comfortable discussing finances and treatment plans
• Strong communication and time management skills
• Reliable and team-oriented
• Dentrix knowledge preferred

Qualifications:

• Experience with dental billing and insurance processing
• Strong phone and customer service skills
• Positive attitude and professional demeanor
• Team player with excellent communication skills
• Organized, reliable, and detail-oriented
• Ability to multitask in a fast-paced environment

Why Join Us?

• Updated facilities and modern equipment
• Supportive, family-like atmosphere
• Opportunities for career growth and development
• A team that values compassion, professionalism, and teamwork