Business Assistant II

CPF Dental; Decatur (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

401(k)

PTO & paid holidays

Training and professional development

Job summary

CPF Dental in Decatur, AL is seeking a friendly Treatment Coordinator to guide patients through treatment options, explain costs, and coordinate scheduling. You’ll partner with the clinical team to ensure a smooth patient journey and build lasting relationships while delivering exceptional service in a fast-paced practice.

Ideal candidates have dental office or treatment coordination experience, strong communication, and a proactive, team-focused approach.

Qualifications

• Dental office or treatment coordination experience.
• Strong communication and relationship-building skills.
• Confident discussing treatment costs and financial options.
• Organized, dependable, and comfortable in a fast-paced environment.
• Positive, team-oriented attitude with a strong focus on customer service.
• Motivated by goals and helping the practice grow.

Responsibilities

• Present treatment plans and clearly explain recommended care.
• Build strong relationships with patients and provide an exceptional experience.
• Discuss insurance benefits, financial options, and payment arrangements.
• Follow up with patients on outstanding treatment and help improve case acceptance.
• Coordinate appointments and maintain an organized treatment schedule.
• Partner with doctors and the clinical team to ensure a smooth patient experience.
• Track treatment opportunities and support practice goals.
• Assist with front-office responsibilities as needed.

Skills

Communication

Relationship building

Cost discussion

Organization

Team player

Goal oriented

Job description

Are you a people person who loves building relationships, helping patients, and being part of a growing team? We're looking for an energetic and motivated Treatment Coordinator to join our dental practice in Decatur, AL.

In this role, you'll be an important part of the patient journey-helping patients understand their treatment options, navigate financial arrangements, and feel confident moving forward with their care.

What You'll Do

• Present treatment plans and clearly explain recommended care
• Build strong relationships with patients and provide an exceptional experience
• Discuss insurance benefits, financial options, and payment arrangements
• Follow up with patients on outstanding treatment and help improve case acceptance
• Coordinate appointments and maintain an organized treatment schedule
• Partner with doctors and the clinical team to ensure a smooth patient experience
• Track treatment opportunities and support practice goals
• Assist with front-office responsibilities as needed

What We're Looking For

• Dental office or treatment coordination experience.
• Strong communication and relationship-building skills
• Confident discussing treatment costs and financial options
• Organized, dependable, and comfortable in a fast-paced environment
• Positive, team-oriented attitude with a strong focus on customer service
• Motivated by goals and helping the practice grow

What We Offer

• Competitive pay
• 401(k)
• PTO & paid holidays
• Training and professional development

This is a great opportunity for someone looking to build a long-term career in dentistry. We believe in developing our team members and providing opportunities to grow into additional responsibilities and leadership roles.

If you're passionate about helping patients, building relationships, and growing your career, we'd love to meet you!