Treatment Coordinator

D4C DENTAL BRANDS, INC.; Austell (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical benefits

Dental benefits

Vision benefits

Health Savings Account

Flexible Spending Account

401K

Short-Term Disability

Long-Term Disability

Life Insurance

Community Giving

Job summary

D4C DENTAL BRANDS, INC. in Austell, GA is seeking a Treatment Coordinator to bridge front office and clinical assisting, ensuring patients receive clear treatment plans and smooth scheduling.

You will collaborate closely with clinicians and front desk staff to coordinate care, explain options, verify benefits, and maintain accurate records while contributing to a positive patient experience.

Qualifications

• High school diploma or equivalent required.
• Associates degree in Business or equivalent preferred.
• Bilingual is preferred, but not required.
• X-ray certification preferred, but may be obtained through the Company.

Responsibilities

• Present financial treatment plans to patients.
• Work with dental insurance.
• Provide front office and dental assisting support as needed.
• Communicate effectively with patients and staff.
• Support team with multitasking in a fast-paced dental office.

Skills

Interpersonal skills

Customer service

Communication

Organizational skills

Multitasking

Team player

Education

High school diploma or equivalent

Associate degree in Business or equivalent

X-ray certification (preferred)

Tools

Word

Excel

Job description

As an Treatment Coordinator, you will play a vital role in ensuring children have lifetime of beautiful smiles! If you have a heart for children, and enjoy working with a fun team of like-minded professionals dedicated to quality care, we would love to meet with you! Our ideal Treatment Coordinator has both front office and clinical dental assisting experience

Key Skills For This Role Include

• Ability to present financial treatment plans to patients
• Working knowledge and experience with dental insurance
• Back office dental experience a plus
• Excellent communication skills
• Ability to multi-task, take direction and be a flexible team player
• Our ideal candidate loves giving great care, is reliable, and seeks to grow professionally.

We take care of our valued Treatment Coordinators by offering:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving

Requirements

Education/Credentials

• A minimum of a high school degree or equivalent is required.
• Associates degree in Business or equivalent is preferred.
• Bilingual is preferred, but not required.
• X-ray certification is preferred, but may obtained through the Company.

Job-related Experience

• Experience working in a professional, medical, or dental environment with direct customer service is desired for at least three (3) years.

Job-related Skills/competencies

• Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships.
• Strong customer service skills and ability to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication skills with all levels of employees and public.
• Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner.
• Strong computer skills, Word and Excel a must, and ability to learn new programs as needed.
• High degree of initiative, accountability and independent judgment.
• Communication- effective written and verbal communication is a must with all staff and management.
• Must be able to project a capable and professional image- one that is reflective of Company Values.

Working Conditions

• Travel between the assigned offices, if needed
• Attend and participate in all office meetings, continuing education events and morning huddles