Treatment Coordinator

Smile Doctors; Albany (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision and life 보험

Short and long-term disability

401(k) plan

2 weeks paid time off in your first 12

Holiday pay

Discounts on braces and clear aligners

Job summary

Smile Doctors Albany is seeking a Treatment Coordinator to join our growing team. You’ll educate new patients about treatment options, help them understand financial plans, and build strong relationships to keep schedules full.

In this role you’ll prepare patients for exams, follow up to set consultations or start treatment, coordinate referrals to specialists, and support local store marketing and community events. If you’re energetic, empathetic, and skilled at communication, apply today.

Qualifications

• High school diploma or equivalent required.
• College education preferred.
• Minimum one year experience in sales or other service industry required.
• Bilingual a plus, but not required.
• Ability to build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Excellent sales skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Educate new patients regarding available treatment options and present treatment plans.
• Explain financial options and help patients understand payment arrangements.
• Follow up with potential patients to schedule treatment and keep schedules full.
• Prepare patients for exams.
• Follow up with patients to set up consultations or begin treatment.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Sales experience

Customer service

Communication

Rapport building

Relationship management

Education

High school diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?Smile Doctors Albany is seeking a Treatment Coordinator to join our growing team.Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.How you’ll make us better:Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objectionsUnderstand the practice's policy on working with financials to educate patients on their payment optionsWork pending reports and follow up with potential patients to schedule treatmentPreparation for patient examsFollow up with patients to set up consultations or begin treatment and keep schedules fullCoordinate patients referred to specialists for care prior to treatment as necessaryAssist in Local Store Marketing and community eventsYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Outgoing, Approachable, and EmpatheticProactive and adaptableExcellent written and verbal skillsPrerequisites for success:High School diploma or equivalent required; College education preferredMinimum one (1) year experience in sales or other service industry requiredBilingual a plus, but not requiredAbility build rapport with patientsAbility to establish and maintain good working relationships with patients and coworkersExcellent sales skillsAbility to talk to a person, not at a personThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salary plus Bonus OpportunityMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy Smile Doctors Albany?We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.This is the perfect opportunity to grow with an expanding organization! Apply today!