Treatment Care Coordinator: Patient Experience & Plans

Smile Brands Inc.; Aurora (CO); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible spending accounts

Life Insurance

Disability Insurance

401k plan

Employee discount programs

Job summary

Bright Now! Dental in Aurora, CO, part of Smile Brands, is seeking a motivated Treatment Care Coordinator who thrives in a collaborative environment and is passionate about delivering exceptional patient care.

Responsibilities include presenting treatment plans, reviewing insurance and financing options, supporting case acceptance, and coordinating scheduling to maximize provider efficiency and patient flow.

Qualifications

• Previous dental or treatment coordinating experience required.
• Positive attitude and willingness to learn.
• Strong communication and customer service skills.
• Team-oriented mindset.
• Ability to thrive in a fast-paced environment.
• Comfortable discussing treatment plans and financial options with patients.
• Passion for creating a welcoming and comfortable patient experience.

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits, financing options, and payment arrangements
• Support case acceptance through strong communication and patient education
• Coordinate scheduling to maximize provider efficiency and patient flow
• Maintain follow-up systems for pending treatment and patient communication
• Create a welcoming and positive patient experience from consultation through treatment
• Work collaboratively with doctors, clinical staff, and front office teams

Skills

Communication

Customer Service

Teamwork

Fast-paced environment

Patient-focused

Treatment plans

Job description

Bright Now! Dental in Aurora, CO, part of Smile Brands, is seeking a motivated Treatment Care Coordinator who thrives in a collaborative environment and is passionate about delivering exceptional patient care.

Responsibilities include presenting treatment plans, reviewing insurance and financing options, supporting case acceptance, and coordinating scheduling to maximize provider efficiency and patient flow.