Treatment Care Coordinator

Johnson Family Dental; Virginia (MN); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and dental insurance

401k plan

Job summary

Johnson Family Dental is seeking a motivated Treatment Care Coordinator for our Virginia location. This role focuses on delivering exceptional patient care through clear communication and collaboration with both patients and providers.

The ideal candidate has a positive attitude and thrives in a fast-paced environment. Responsibilities include presenting treatment plans, reviewing insurance options, and coordinating schedules. Competitive compensation and a strong team culture await you!

Qualifications

• Previous dental or treatment coordinating experience preferred.
• Comfortable discussing treatment plans with patients.
• Passion for creating a welcoming patient experience.

Responsibilities

• Present and explain treatment plans clearly to patients.
• Review insurance benefits and payment arrangements.
• Support case acceptance through patient education.
• Coordinate scheduling to maximize provider efficiency.
• Maintain follow-up systems for pending treatment.
• Work collaboratively with clinical and office teams.

Skills

Strong communication skills

Customer service skills

Team-oriented mindset

Ability to thrive in a fast-paced environment

Positive attitude

Job description

Overview

Bright Now! Dental supported by Smile Brands is seeking a motivated and patient-focused Treatment Care Coordinator to join our team in Stafford. We are looking for someone who thrives in a collaborative environment, enjoys supporting both patients and providers, and is passionate about delivering exceptional patient care.

This is an excellent opportunity to grow your career with a supportive team that values teamwork, development, and positive patient experiences.

Why Join Bright Now! Dental?

• Supportive and collaborative team culture
• Growth and development opportunities
• Make a meaningful impact on patients every day

Schedule (days/hours)

7am-5pm Mon-Wed, Thursday 7am-6pm, Friday 7:45am-4pm (hours will vary) Saturday 7am-2pm (1st Sat of the Month)

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits, financing options, and payment arrangements
• Support case acceptance through strong communication and patient education
• Coordinate scheduling to maximize provider efficiency and patient flow
• Maintain follow-up systems for pending treatment and patient communication
• Create a welcoming and positive patient experience from consultation through treatment
• Work collaboratively with doctors, clinical staff, and front office teams

Qualifications

• Previous dental or treatment coordinating experience preferred
• Positive attitude and willingness to learn
• Strong communication and customer service skills
• Team-oriented mindset
• Ability to thrive in a fast-paced environment
• Comfortable discussing treatment plans and financial options with patients
• Passion for creating a welcoming and comfortable patient experience

Preferred Qualifications

• Previous experience in a dental or medical office setting

Compensation

$21-22/hr

Benefits

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

If you are an enthusiastic Treatment Care Coordinator looking to grow with a team that values patient care, collaboration, and professional development, we’d love to connect with you!

Equal Opportunity Employer

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]