Assistant Office Manager

Johnson Family Dental; Rancho Cucamonga (CA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Paid time off (PTO)

Health, dental, and vision insurance

401k plan

Employee discount programs

Job summary

Johnson Family Dental in Rancho Cucamonga seeks an experienced Assistant Office Manager to manage patient care and office operations. This role requires strong treatment coordination expertise and knowledge of dental practices.

The ideal candidate will enhance workflow efficiency while ensuring exceptional patient experiences. Offering a collaborative environment, this position comes with competitive pay of $23-$25/hour and comprehensive benefits.

Qualifications

• Proven experience in a dental office environment.
• Strong understanding of billing, treatment planning, and financial arrangements.
• Ability to multitask and manage a fast-paced practice.

Responsibilities

• Present treatment plans and educate patients.
• Coordinate insurance benefits and payment arrangements.
• Support specialty services by coordinating referrals and scheduling.

Skills

Dental office experience

Treatment Coordinator expertise

Knowledge of dental insurance

Strong communication skills

Experience with dental practice management software

Job description

Overview

Bright Now! Dental, supported by Smile Brands, is looking for an experienced Assistant Office Manager to help lead our team while delivering an exceptional patient experience. This role is ideal for a strong Treatment Coordinator who is ready to take the next step into leadership.

The ideal candidate has a solid background in dental office operations, treatment planning, insurance and billing, and is confident supporting both the clinical and administrative teams.

Schedule (days/hours)

Mon: 8-5 pm; Tue: 10-7 pm; Wed: 9-6 pm; Thu: 9-6 pm; Sat: 8-4 pm

Responsibilities

• Present treatment plans and educate patients on recommended care and financial options.
• Coordinate insurance benefits, billing procedures, and payment arrangements.
• Ensure accurate case acceptance and follow up with patients regarding pending treatment.
• Support specialty services, including Oral Surgery, Endodontics, and Pediatric Dentistry, by coordinating referrals, scheduling, and treatment planning.
• Assist with team coaching, scheduling, and maintaining efficient office workflows.
• Deliver outstanding customer service and create a positive patient experience.

Qualifications

• Dental office experience, with strong Treatment Coordinator experience required.
• Thorough understanding of dental insurance, billing, treatment planning, and financial arrangements.
• Experience presenting treatment plans and increasing case acceptance.
• Knowledge of specialty workflows, including Oral Surgery, Endodontics, and Pediatric Dentistry.
• Strong communication, organization, and leadership skills.
• Ability to multitask in a fast-paced dental practice.
• Experience with dental practice management software is preferred.

Why Join Smile Brands?

At Bright Now! Dental, supported by Smile Brands, you'll have the opportunity to grow your career while making a meaningful impact on patients and your team. We offer a collaborative work environment, professional development opportunities, competitive pay, and comprehensive benefits.

If you're a motivated dental professional with strong Treatment Coordinator expertise and leadership potential, we'd love to hear from you!

Compensation

$23-$25/hour

About Us

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles for Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]

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