Treasury Support Specialist II — Client-Focused SME, PTO & Holidays

First Interstate Bank; Watertown (SD); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

PTO and federal holidays

Child Care Assistance Program

Monthly wellness stipend

Job summary

First Interstate Bank is seeking a Treasury Support Specialist II to deliver comprehensive Treasury support to customers and the branch network. You will assist in onboarding, maintenance, training, and ongoing customer consultation across Treasury products.

You will collaborate with branch personnel and business banking officers, handling inquiries and supporting process improvements while adhering to regulatory requirements.

Qualifications

• High School Diploma or GED required.
• 1-3 years related experience or equivalent.
• Sales and business development experience preferred.

Responsibilities

• Provides in-depth technical and operational support for customers and branch personnel of the Bank’s Treasury department.
• Follows through in all aspects of the customer relationship from set-up to completion, maintenance, and ongoing customer support.
• Processes and onboards incoming customer agreements, applications, maintenance forms, etc. daily.
• Assists business clients in managing their existing Treasury relationship.
• Responds timely to calls and correspondence from clients regarding Treasury products.
• Handles internal and external customer service calls and messages received through various channels.
• Supports development and implementation of new products, processes, and procedures.
• Serves as SME with special projects, upgrades and conversions.

Skills

Customer service

Microsoft Office

Communication skills

Team collaboration

Problem solving

Education

High School Diploma or GED

1-3 years related experience

Sales experience preferred

Tools

None

Job description

First Interstate Bank is seeking a Treasury Support Specialist II to deliver comprehensive Treasury support to customers and the branch network. You will assist in onboarding, maintenance, training, and ongoing customer consultation across Treasury products.

You will collaborate with branch personnel and business banking officers, handling inquiries and supporting process improvements while adhering to regulatory requirements.